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Geothermal Mud Spa - Hell's Gate Geothermal Reserve Rotorua

Q&As

Latest Questions about Geothermal Mud Spa - Hell's Gate Geothermal Reserve (Rotorua)

Is there a free cancellation policy if we cannot make it ion the day

Comments

Hey,

So if you need to cancel your Hell's Gate Geothermal Reserve & Mud Spa trip we ask you cancel more than 72hrs before the experience. If you cancel on the day and cannot reschedule we are unable to provide a refund

Comment by: Everything Travel Group on 5th Aug 23 at 14:45

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what has happened to 11-12-13 dates/

Comments

Thank you so much for your enquiry. Hell's Gate Geothermal Reserve is usually not open on Tuesday, Wednesday & Thursday, however, they are open tomorrow and Thursday this week. Just get in contact with us if you wish like to make a reservation

Comment by: Everything New Zealand on 11th Jan 22 at 17:21

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Hello, what's included in the offer exactly ? I Saw several packages (Hells Gate Geothermal Reserve Walk, hells Gate Mud Bath & Spa, sais ora spa, ...) Thanks !

Comments

Thank you so much for your enquiry. We have the following experiences available at Hells Gate: - Hells Gate Geothermal Reserve Walk - Hells Gate Mud Spa & Sulphur Spa - Hells Gate Combo (Geothermal Walk, Mud Spa & Sulphur Spa) - Wai Ora Mud Bath & Spa (private Mud Spa & Sulphur Spa) - Wai Ora Combo (Geothermal Walk, private Wai Ora Mud Spa & Sulphur Spa)

Comment by: Everything New Zealand on 23rd Feb 21 at 15:42

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hi
i want ask about Hells Gate tour
if i take Geothermal reserve walk, do you hv service at 5 pm?
and have free shuttle from town to there and back?
how to book this tour for August?

thanks

Comments

The Hells Gate Geothermal reserve walking tour is run at 9.30am and 1.30pm each day. There is a free shuttle from Rotorua township but this does fill up so when you book via our website for the guided tour we can arrange for your return town transfers at 1pm.

Comment by: Everything Travel Group (Callum) on 5th Jul 15 at 20:23

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Hi,

From the price information provided, is the age range for the child 5-15 yrs old? so if we have a 2 1/2 yr old toddler, does that mean he is free of charge?

thanks!

Comments

Hi Joseph. Yes, the child's price for the Rotorua Hells Gate Geothermal Hot Pools is for kids aged 5 - 15 years old. Children younger than this do travel for free.

Comment by: Everything Travel Group (Callum) on 13th Aug 12 at 14:48

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