Ski & Snowboard Packages - Cardrona First Timer Package Queenstown
Cardrona Beginner Ski or Snowboard Package
All prices shown in NZD$.
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Service rating:
We enjoyed our time and our snowboard instructor was amazing Matt from Brisbane.
Product rating:
Supplier number to re-confirm our transfer for bus didn’t get through to operator leading upto our trip. Overall the experience was great.
Service rating:
A simply wonderful experience. Huge shoutout to:
- staff in medical centre for taking care of my daughter
- Chris at tickets who offered to drive us to the medical centre in town
- Alan who found us lifts to get into town
- instructors Josh and Lewis who were fantastic with my kids
We’ll be back. Thank you!
Product rating:
An awesome experience - thank you
Service rating:
Everything travel groups service was good. Real journeys organisation has a lot to be desired. I had agreed and confirmed to be picked up at a certain destination. I had missed calls the morning of the pick up and when I tried to call back I couldn't get through. Eventually I got through and they had cancelled my pick up as I had not returned their call. They offered to get another bus to pick me up but I made alternative arrangements to get up to the ski fields which was fine. When I got to guest services , which is where I was advised to go and i could pick up my pass. The staff couldn't find my booking. What they eventually found was that my pass had been cancelled and a note saying that it had been my fault and that I had cancelled it. The staff at Cadrona were incredibly helpful but it took close to an hour and a half to sort it out.
If I have agreed by email and recieved a confirmation as to where my pick up is then I don't need another bunch of calls reconfirming things. Also , what about people who don't have roaming on their phone.
Other people I talked to that day were also disappointed as their real journeys bus had broken down.
As a result of whom your group chooses to give their business to , you must take responsibiilty for their failings also.
I will not be recommending your group if Real journeys are who you choose to be contract with.
Product rating:
Great service , great place to start as a beginner
Latest Questions about Ski & Snowboard Packages - Cardrona First Timer Package (Queenstown)
Hi I have a family of 5 travelling to Queenstown - arriving 29 June. Of our party 1 is more experienced so may only need a refresher but would be interested in learning snowboarding (rest of party just skiing). Can we customise this package or can we build our own? We are staying in Queenstown village and will need transfers. Please let me know if you need more information.
I am visiting Queenstown in a couple weeks with a group of 5 mates from Australia and we are looking forward to skiing at Cadrona. I was wondering if you offer student discounts or group discounts? Also would it be better for us to each book individually or make a group booking under one name? Cheers
Comments
We would be more than happy to assist with organising a group package for your Queenstown ski holiday. Please get in touch with our team and we can provide a quote.
Hi there, can we book a three day starter package and swap between skiing and snowboarding on different days? We will be doing a single day lesson on a different ski field, so will make sure to get a full day’s lesson in each across the 2 places. Thanks.
Comments
Thank you for your enquiry into the Cardrona First Timer Package for Skiing & Snowboarding. Yes, we can create a custom option for you to be able to switch between ski and snowboarding.
We are looking at the Cardrona first timer package lessons with bus from Queenstown. Is there a package for a second day to catch the bus and gear hire?
Comments
For the first timer pack, do you provide the 2x group lessons within 1 day or need a return trip for the 2nd group lesson? Also, for a family of four, can we all stay together in the group lesson?
rating
93% of new customers that used Everything New Zealand to provide advice and securely book their NZ activities have let us know they've had a good or excellent experience with us. Thank you.
Reply from Everything Travel Group
Hello, I am glad we were able to provide you with a good service and i am sad to hear you had a less than satisfactory experience with Real Journeys. I can completely understand your frustration here, it sounds as though you responded very reasonably (making your own way there etc.) and losing an hour and half of mountain time is far less than ideal. Real journeys are usually an extremely reliable operator of ours with many trips a day going out for different things with consistently happy customers, so it really is disappointing to hear that your experience wasn't up to scratch on this occasion. Your feedback is taken on board and i agree we absolutely take responsibility for the service you receive through us. This will be looked into and we will continue to improve our service moving forward. If you ever did come back we would love to make it up to you :) Kind regards, Alicia - Everything Travel Group
Posted 21-Aug-2017